Bed-ridden patient's plea for physio after suffering from lymphedema
11:46am Thursday 17th October 2013 in News
A BED-RIDDEN man claims his battle to regain mobility has been hampered by a lack of communication.
Paul Shortle, aged 59, of Henfold Road, Tyldesley, has suffered from lymphedema and following complications has been confined to the home he shares with his parents, Reg and Catherine.
Following treatment in Wigan Infirmary and a spell in Alexander Court, Pemberton — where he received daily physiotherapy — he was allowed home.
Mr Shortle said his six-week free care package included physiotherapy to help his mobility.
Yet almost a month later he has received no physiotherapy and is concerned his time limit for free care is approaching “I just want to know why they led me to believe I would be given physiotherapy and why they didn’t know there was a nine-week wait to see a physiotherapist,” said Mr Shortle.
“My parents are in their late 80s and it is very taxing for them.
“The social worker made it clear that I would get this physiotherapy support.
“My social worker said she didn’t know about the wait when I was told about the plan but she is not offering me an extension of the care package.”
A spokesman for the Bridgewater Community Healthcare said: “Although we cannot comment on individual cases, our community therapy team aim to see all patients within six weeks of their referral.
“The Trust takes all complaints extremely seriously and anyone who wishes to raise a concern can call us on 0800 587 0562 or Patient.Services@ bridgewater.nhs.uk.
“Any concerns raised will be fully investigated as per Department of Health guidelines and we will work vigorously to resolve any problems as quickly as possible.”
A spokesman for Wigan Council added: “In some circumstances Wigan Council is responsible for assessing patients when they are discharged from hospital and arranging an appropriate package of support to enable an individual to return home. It is the responsibility of the NHS to arrange physiotherapy input.”
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