I READ your article on self check-in, which is to be introduced at the hospital with the aim of cutting down on waiting times.
This system has been in operation at my GP surgery for some time and never have I been seen by the GP at my appointed time.
I have had to wait on every occasion for almost an hour beyond my designated time and this is after waiting a week to get an appointment.
The last time I had an appointment, there was a young lady who had taken time off work and she was most agitated that she had had to wait almost an hour.
It is impossible to make any arrangements for the day as one never knows when you will be seen.
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