Contagious Lucas forced to wait in pouring rain

First published in News

A YOUNG boy with suspected chicken pox was forced to wait outside a doctor’s surgery in the rain for 20 minutes, his family have claimed.

Little Lucas Sharples is currently recovering from the highly-contagious disease but the four-year-old’s grandfather, David Friend, has criticised the GP’s surgery that diagnosed his illness after they refused to let him into the waiting room.

Mr Friend says he called Stonehill Medical Centre, in Piggott Street, Farnworth, at midday on January 25 to say his grandson had suspected chicken pox and he was given a 4pm appointment.

But when Mr Friend dropped Lucas off at the surgery, along with his daughter Stacey Friend, he was appalled to find they were not allowed inside and were told to wait outside in the rain.

The 48-year-old, who lives in Tudor Avenue, Farnworth, said the surgery was aware he had booked and could have had a separate room ready if they wanted to keep the St James’ Primary School pupil away from other patients. He said: “I was annoyed that he was told to stay outside. It was pouring down and he had a temperature and it was 20 minutes before they got him in a room.”

Mr Friend said Lucas, of Greenfold Avenue, Farnworth, was left upset by the incident and he believes the medical centre should rethink their policy.

A spokesperson for Stonehill Medical Centre said they were unable to comment on individual cases but she said the centre followed Health Protection Agency guidelines for infectious diseases which means that people with symptoms would be asked to wait in a separate room.

She added: “There is presently a measles outbreak. The Health Protection Agency has advised that any child who may have measles should not be allowed in the waiting room but wait in a designated room.

“We may have several cases of suspected measles in one day. Patients are asked to inform us of their arrival and taken to a room apart from the main waiting room until seen by a clinician.”

Comments (6)

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12:36pm Tue 19 Feb 13

brian jones says...

If he had chickenpox and a temperature, the best place for him was tucked up at home in bed with some calpol. You don't need a doctor to diagnose chickenpox.
If he had chickenpox and a temperature, the best place for him was tucked up at home in bed with some calpol. You don't need a doctor to diagnose chickenpox. brian jones
  • Score: 3

3:41pm Tue 19 Feb 13

berushka says...

brian jones wrote:
If he had chickenpox and a temperature, the best place for him was tucked up at home in bed with some calpol. You don't need a doctor to diagnose chickenpox.
totally agree. This is an illness that 99% of children will have, it is part of young life. Knowledgeable parents would not take them into the general public area, to infect many more, but would sensibly keep them at home, call the surgery for advice if needed, and at least find some info on the best way to deal with this common disease. Glad to see the BN trying to make it sound so dramatic!
[quote][p][bold]brian jones[/bold] wrote: If he had chickenpox and a temperature, the best place for him was tucked up at home in bed with some calpol. You don't need a doctor to diagnose chickenpox.[/p][/quote]totally agree. This is an illness that 99% of children will have, it is part of young life. Knowledgeable parents would not take them into the general public area, to infect many more, but would sensibly keep them at home, call the surgery for advice if needed, and at least find some info on the best way to deal with this common disease. Glad to see the BN trying to make it sound so dramatic! berushka
  • Score: 2

3:50pm Tue 19 Feb 13

Lanchester says...

berushka wrote:
brian jones wrote:
If he had chickenpox and a temperature, the best place for him was tucked up at home in bed with some calpol. You don't need a doctor to diagnose chickenpox.
totally agree. This is an illness that 99% of children will have, it is part of young life. Knowledgeable parents would not take them into the general public area, to infect many more, but would sensibly keep them at home, call the surgery for advice if needed, and at least find some info on the best way to deal with this common disease. Glad to see the BN trying to make it sound so dramatic!
Surely the staff at the medical centre should have advised this rather than book an appointment when they were told he had suspected chicken pox?
[quote][p][bold]berushka[/bold] wrote: [quote][p][bold]brian jones[/bold] wrote: If he had chickenpox and a temperature, the best place for him was tucked up at home in bed with some calpol. You don't need a doctor to diagnose chickenpox.[/p][/quote]totally agree. This is an illness that 99% of children will have, it is part of young life. Knowledgeable parents would not take them into the general public area, to infect many more, but would sensibly keep them at home, call the surgery for advice if needed, and at least find some info on the best way to deal with this common disease. Glad to see the BN trying to make it sound so dramatic![/p][/quote]Surely the staff at the medical centre should have advised this rather than book an appointment when they were told he had suspected chicken pox? Lanchester
  • Score: 4

11:02am Wed 20 Feb 13

katiedillon1985 says...

Fair enough that's their policy, but they weren't told to wait in a separate room, they were told to wait outside in the pouring rain. THAT is the big issue here, not whether or not he should have gone to the doctors. plus they didn't actually know that it was chicken pox. the doctors surgery themselves have said there is currently an outbreak of measles at the moment, it could have been that.
Fair enough that's their policy, but they weren't told to wait in a separate room, they were told to wait outside in the pouring rain. THAT is the big issue here, not whether or not he should have gone to the doctors. plus they didn't actually know that it was chicken pox. the doctors surgery themselves have said there is currently an outbreak of measles at the moment, it could have been that. katiedillon1985
  • Score: 0

12:36pm Wed 20 Feb 13

brian jones says...

Chickenpox and measles are nothing alike.
Chickenpox and measles are nothing alike. brian jones
  • Score: 1

6:17pm Wed 20 Feb 13

berushka says...

katiedillon1985 wrote:
Fair enough that's their policy, but they weren't told to wait in a separate room, they were told to wait outside in the pouring rain. THAT is the big issue here, not whether or not he should have gone to the doctors. plus they didn't actually know that it was chicken pox. the doctors surgery themselves have said there is currently an outbreak of measles at the moment, it could have been that.
Did they really get told to wait outside, or is it just a simple story being made to look more interesting? Any normal parent would know to keep the child at home, and seek advice, not drag them half way across town. Or did they dial 999, which is par for the course for these inadequate people.
[quote][p][bold]katiedillon1985[/bold] wrote: Fair enough that's their policy, but they weren't told to wait in a separate room, they were told to wait outside in the pouring rain. THAT is the big issue here, not whether or not he should have gone to the doctors. plus they didn't actually know that it was chicken pox. the doctors surgery themselves have said there is currently an outbreak of measles at the moment, it could have been that.[/p][/quote]Did they really get told to wait outside, or is it just a simple story being made to look more interesting? Any normal parent would know to keep the child at home, and seek advice, not drag them half way across town. Or did they dial 999, which is par for the course for these inadequate people. berushka
  • Score: 0

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