Shocking conditions at home revealed in report

A CATALOGUE of failures at a nursing home which was closed over health and safety concerns have been revealed in a damning report.

Elderly and vulnerable residents at Ladymead Nursing Home, in Westwood Road, Heaton, were moved to other accommodation last month after an unannounced inspection by the Care Quality Commission (CQC).

The report, published by the CQC, has described the shocking conditions 27 vulnerable residents were subjected to.

It revealed the home’s Public Liability Insurance had expired a month earlier, that its Landlord’s Gas Certificate was out-of-date by four years and its manager, who had been in post for 11 months, had not registered with the CQC.

Inspectors found thin bedding, curtains hanging off the rails, fraying carpets, water damage to ceilings following a “flood” and a mattress “heavily stained with brown marks”.

They discovered one woman had not had her hair washed for four months, and residents were forced to sit in their coats to keep warm due to faulty heating and rotten window frames. A number of residents were left in their rooms because the home did not have the equipment needed to bring them down to the lounge and four residents were left in their beds, despite only two needing bed care.

One resident was found to have a grade four pressure sore and there was no evidence in their notes that there was a plan in place for turning and another resident, who needed weekly weighing, had not been weighed and had lost four kilograms (abouit eight and a half pounds).

Two residents sharing one room were forced to live out of suitcases as they did not have wardrobes and in many of the bedrooms, which had problems with “poor” odour control, residents had to use commodes as seats.

Bedrooms also contained faulty electrical items and broken equipment and bathrooms were cluttered with zimmer frames, mops and ladders.

A fire officer highlighted a number of safety concerns, including an “inadequate” fire detection system, poor training and an “inadequately maintained” electrical system.

The maintenance cellar, containing the electric circuit box, was damp, and had water seeping in from outside.

Action was also needed for the management of medicines, which was criticised for being overstocked, unlocked and left near a radiator, and for the home’s records, which were on paper belonging to another company and incomplete.

The home, run by Icon Healthcare (UK) Ltd, will remain closed until improvements have been made to meet health and safety standards.

A report detailing the improvements and action that would be taken was due to be sent to the CQC by today.

A CQC spokesperson said: “The provider has made progress with the improvements required to the building and at present this work remains ongoing. We continue to work closely with Bolton Council and NHS Bolton to ensure all areas of concern are addressed before any decision is made to move residents back in.”

The Bolton News was unable to contact the owners for comment

Comments (10)

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9:12am Tue 19 Feb 13

oftbewildered2 says...

All right - so this is bad, I agree, but I thought care homes were visited and inspected on a regular basis just so things would not deteroirate to this level.
All right - so this is bad, I agree, but I thought care homes were visited and inspected on a regular basis just so things would not deteroirate to this level. oftbewildered2
  • Score: 0

9:19am Tue 19 Feb 13

steveG says...

Understood from earlier Bolton news reports that the home was closed for rewiring!!.
Understood from earlier Bolton news reports that the home was closed for rewiring!!. steveG
  • Score: 2

9:59am Tue 19 Feb 13

Sirrius7 says...

The problem is that "Care Homes" are run purely for profit. and the owners do not give a **** about the residents.
The problem is that "Care Homes" are run purely for profit. and the owners do not give a **** about the residents. Sirrius7
  • Score: 2

10:07am Tue 19 Feb 13

rostron says...

well if they have been paid by the goverment for " care" are they being made to pay anything back, as that is not "care"
well if they have been paid by the goverment for " care" are they being made to pay anything back, as that is not "care" rostron
  • Score: 0

10:21am Tue 19 Feb 13

Reed Lover says...

Having visited many care homes in the area in the past I have to say that you have to wonder how the horrifically high cost of living in these places is justified. There is a shameful racket being perpetrated against our old people and their families - these places are offering only the most basic care and have minimal staffing despite charging hotel prices.
It is a disgrace and the people operating these homes should be jailed.
Having visited many care homes in the area in the past I have to say that you have to wonder how the horrifically high cost of living in these places is justified. There is a shameful racket being perpetrated against our old people and their families - these places are offering only the most basic care and have minimal staffing despite charging hotel prices. It is a disgrace and the people operating these homes should be jailed. Reed Lover
  • Score: 2

11:23am Tue 19 Feb 13

8cup49 says...

I have an elderly aunt in a care home and they have a two tier price system, because she has worked hard all her life and never sponged of the state, also told to save for your old age she has to pay the full price of £450.00 per week £23.400 per year, if you have never bothered saving or have no money then the Council pay which is £385.00 per week which the home accepts. Oh and another thing if you was an asylum seeker and have been granted residency and elderly and need a care home it cost them nothing. ( I do not blame them just the system and government) So all I can say is when the time comes that you may need to go into a home sell your house rent, go on a spending spree and then when the state has to pick up the bill it will make you feel a little better knowing that all the money you may have paid into the system you will get something in return and be able to fly the spongers flag with pride.
I have an elderly aunt in a care home and they have a two tier price system, because she has worked hard all her life and never sponged of the state, also told to save for your old age she has to pay the full price of £450.00 per week £23.400 per year, if you have never bothered saving or have no money then the Council pay which is £385.00 per week which the home accepts. Oh and another thing if you was an asylum seeker and have been granted residency and elderly and need a care home it cost them nothing. ( I do not blame them just the system and government) So all I can say is when the time comes that you may need to go into a home sell your house rent, go on a spending spree and then when the state has to pick up the bill it will make you feel a little better knowing that all the money you may have paid into the system you will get something in return and be able to fly the spongers flag with pride. 8cup49
  • Score: 7

12:26pm Tue 19 Feb 13

boltonchap says...

Just like the treatment in the NHS then.
Just like the treatment in the NHS then. boltonchap
  • Score: 1

12:49pm Tue 19 Feb 13

macauley says...

a bloody disgrace.
a bloody disgrace. macauley
  • Score: 3

2:17pm Tue 19 Feb 13

boltonnut says...

8cup49,Iv'e read a couple of your comments recently.Your comments took the words right out of my mouth especially this one about nursing homes,I agree with you 100%.Thank you for the insight into the working of the town council.
8cup49,Iv'e read a couple of your comments recently.Your comments took the words right out of my mouth especially this one about nursing homes,I agree with you 100%.Thank you for the insight into the working of the town council. boltonnut
  • Score: 1

7:39pm Tue 19 Feb 13

andrew1976 says...

As a peson who knows the staff at Ladymead the one which is so much being so much published at the present time Iwould like to put my point of view accross. The comments made in the Bolton Evening News needs to be clarified.
The care delivered by the care staff according to the CQC report was not an issue. All of a sudden the goal posts have changed the care is first class and was not an issue with CQC i know that these residents were well looked after and cared for those who chose to read the CQC report. All issues whigh might have been a concern have been addressed.
Residents will be returning to the home
As a peson who knows the staff at Ladymead the one which is so much being so much published at the present time Iwould like to put my point of view accross. The comments made in the Bolton Evening News needs to be clarified. The care delivered by the care staff according to the CQC report was not an issue. All of a sudden the goal posts have changed the care is first class and was not an issue with CQC i know that these residents were well looked after and cared for those who chose to read the CQC report. All issues whigh might have been a concern have been addressed. Residents will be returning to the home andrew1976
  • Score: -4

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