Cancer care in Bolton is one of top 10 best in country
CANCER care in Bolton has been voted among the top 10 providers in the country by patients.
Bolton came eighth in a league table measuring patient experience across England in new figures released by Macmillan Cancer Support and research commissioned by NHS England.
The league table compares the performance of hospitals across England based on patients’ experiences while being treated in hospital.
The survey examines whether their diagnosis and treatment options were explained clearly, whether they felt supported in their care and whether they felt they were treated with respect.
Bolton NHS Foundation Trust was one of only three North West trusts to make it into the top 10 — East Cheshire NHS Trust came second and St Helens and Knowsley Teaching Hospitals NHS Trust came seventh.
Kathy Sandler, lead nurse for cancer services at Bolton NHS Foundation Trust, said: “We have not had good news like this at the hospital for a while. We are absolutely committed to patient care. The survey refers to the whole experience from when they go to their GP up until they come through to hospital.
“Last year’s survey results were good but this time it shows we have really improved. Each group had developed a plan on how we could better. For example, we are really pleased with improvements to our financial advice service.
“We didn’t score as well on cancer research because we are a district general hospital and therefore will never have the same results as a trust like The Christie.
“The teams are delighted with the results. It is a credit to all the ward nurses, and staff across the different departments.”
NHS England’s National Cancer Patient Experience Survey (CPES) looked at 155 NHS hospital trusts across England in 2012-13 with 68,737 cancer patients taking part.
Fay Scullion, general manager for Macmillan Cancer Support in Northern England said: “We congratulate Bolton NHS Foundation Trust for achieving some of the best results in the recent patient experience survey.
“We know that the support and care people receive is as important as their actual treatment, and can make all the difference between coping with cancer and finding it a real struggle.
“For example, being told about financial help that is available, or being provided with high quality information about their cancer and its treatment.”
Almost all of the worst performing trusts for cancer care were in London.
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