Farnworth pensioner misses out on £1,000 prize because her call isn't loud enough at Walkden bingo hall
11:21am Saturday 5th October 2013 in News
PENSIONER Mavis Lomax missed out on a £1,000 prize after bingo callers did not hear her shout.
Mrs Lomax says that she unfairly missed out on the jackpot at a game at the Club 3000 bingo hall in Walkden.
She claims to have called after matching two lines — which would have won her the £1,000 — but she said that despite her call, the game carried on and another player landed the jackpot.
Her claims have been denied by Club 3000, which said: “Mavis was late in shouting to make us aware she had a claim, so we could stop the game.”
A spokesman added: “The caller had started to call the next number, therefore legally the game must continue — these rules have been in place for the past 40 years and we are obliged to follow them.”
But Mrs Lomax, aged 66, of Campbell Street, Farnworth said that she called in good time.
She said: “Everyone in the place heard me and they all erupted when the game didn’t stop for me.
“The person in charge should have pushed a button when I called out but no one did. I couldn’t believe it. It’s just not right.”
Mrs Lomax said she was offered a £200 sum as a goodwill gesture by the club but has refused it on the grounds that she feels the full £1,000 should be hers.
She said: “I have written to head office and then I think it could go to the gaming board, I will have to wait and see.”
A Club 3000 spokesman added: “By law, the company is required to have a complaints procedure, which our members should follow in the event of any dispute. We have advised Mavis to follow the next stage of this procedure.”
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