Part of Farnworth mum's finger ripped off in freak holiday accident

Elaine Battersby

Elaine Battersby

First published in News
Last updated
The Bolton News: Photograph of the Author by , reporter

A WOMAN who had part of her finger ripped off in a freak holiday accident has warned people to check they have the correct travel insurance before going away.

Farnworth mum Elaine Battersby had bought travel insurance — but it had run out just two hours before she slammed a glass door on to her finger on the last day of her stay in Benidorm.

After undergoing an operation she was told to expect a £4,500 medical bill.

However, she has now been told that her insurance firm Atlas Direct will pay up, because it was a genuine mistake.

She said: “It wasn’t nice, it took a chunk of my finger off which landed on the floor — there was a lot of blood and you could see the bone. I don’t remember feeling pain at the time, I was just trying to be brave for my son, but now I am in a lot of pain.

“I want to warn other people to make sure you get travel insurance for the right amount of days so you avoid going through this.”

Ms Battersby, aged 42, who works at Harper Green School, travelled to the Spanish resort on July 19 with her seven-year old son Corley.

She said the pair had enjoyed a “brilliant holiday” until the accident happened on Saturday, July 26. After having a cigarette on the balcony, she tripped over a chair and with her left hand pushed a sliding door, slamming it on to her right hand.

She took her insurance documents to the Imed Levante Hospital, where she underwent surgery on her finger the next day.

After waking up from the surgery, Ms Battersby was told her insurance policy had ended just hours before the accident and she would have to pay the £4,500 bill.

She said: “I was gutted — I had saved up for 18 months to go on holiday and had no idea how I could afford the bill.”

Her son had flown home with a friend who was also on the holiday and Ms Battersby had to borrow money to be able to fly home.

Since returning, she has had to have her wound dressed regularly and has been told that she may need a skin graft or even part of her finger removing.

Ms Battersby added: “I was so relieved to hear that the insurance company would pay. I am just waiting for the confirmation.”

Comments (21)

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9:16am Thu 7 Aug 14

brian jones says...

Her insurance policy had "ran" out? "I was so relived"? Sheesh. Who writes this stuff?
Her insurance policy had "ran" out? "I was so relived"? Sheesh. Who writes this stuff? brian jones
  • Score: 10

10:20am Thu 7 Aug 14

Donkey Stone says...

Use the Spanish NHS it's free.
Use the Spanish NHS it's free. Donkey Stone
  • Score: 8

10:44am Thu 7 Aug 14

the judgement day says...

She cut her finger,bad luck love but it happens especially after a fag and a drop of vino on the balcony, why the hell is this newsworthy Brian Jones?
She cut her finger,bad luck love but it happens especially after a fag and a drop of vino on the balcony, why the hell is this newsworthy Brian Jones? the judgement day
  • Score: 12

12:13pm Thu 7 Aug 14

Lancashire always says...

the judgement day wrote:
She cut her finger,bad luck love but it happens especially after a fag and a drop of vino on the balcony, why the hell is this newsworthy Brian Jones?
Well i for one am glad this made the news ! i will be going to my insurer and insist i have the Wednesday and following Tuesday insurance included into my Fortnights holiday as i wasnt going to get out of bed on those days due to parties planned but well hearing this you never know do you ???
[quote][p][bold]the judgement day[/bold] wrote: She cut her finger,bad luck love but it happens especially after a fag and a drop of vino on the balcony, why the hell is this newsworthy Brian Jones?[/p][/quote]Well i for one am glad this made the news ! i will be going to my insurer and insist i have the Wednesday and following Tuesday insurance included into my Fortnights holiday as i wasnt going to get out of bed on those days due to parties planned but well hearing this you never know do you ??? Lancashire always
  • Score: 5

12:26pm Thu 7 Aug 14

MarkAllRead says...

the judgement day wrote:
She cut her finger,bad luck love but it happens especially after a fag and a drop of vino on the balcony, why the hell is this newsworthy Brian Jones?
Why don't you think this isn't newsworthy? It's a pretty bad experience that's happened to someone from Bolton. She even says in the article that she wants to warn other people in a similar situation.
[quote][p][bold]the judgement day[/bold] wrote: She cut her finger,bad luck love but it happens especially after a fag and a drop of vino on the balcony, why the hell is this newsworthy Brian Jones?[/p][/quote]Why don't you think this isn't newsworthy? It's a pretty bad experience that's happened to someone from Bolton. She even says in the article that she wants to warn other people in a similar situation. MarkAllRead
  • Score: 9

1:13pm Thu 7 Aug 14

Evette77 says...

the judgement day wrote:
She cut her finger,bad luck love but it happens especially after a fag and a drop of vino on the balcony, why the hell is this newsworthy Brian Jones?
Always some saddo making a stupid comment on here.
Who doesn't enjoy a glass of vino on their hols. At least she worked hard to pay for it.
[quote][p][bold]the judgement day[/bold] wrote: She cut her finger,bad luck love but it happens especially after a fag and a drop of vino on the balcony, why the hell is this newsworthy Brian Jones?[/p][/quote]Always some saddo making a stupid comment on here. Who doesn't enjoy a glass of vino on their hols. At least she worked hard to pay for it. Evette77
  • Score: 9

1:19pm Thu 7 Aug 14

the judgement day says...

MarkAllRead wrote:
the judgement day wrote:
She cut her finger,bad luck love but it happens especially after a fag and a drop of vino on the balcony, why the hell is this newsworthy Brian Jones?
Why don't you think this isn't newsworthy? It's a pretty bad experience that's happened to someone from Bolton. She even says in the article that she wants to warn other people in a similar situation.
She cut her finger, I repeat CUT HER FINGER...never for one minute was her life in danger, double check your insurance like you check your tickets,money and passports or should somebody else do it for you?
[quote][p][bold]MarkAllRead[/bold] wrote: [quote][p][bold]the judgement day[/bold] wrote: She cut her finger,bad luck love but it happens especially after a fag and a drop of vino on the balcony, why the hell is this newsworthy Brian Jones?[/p][/quote]Why don't you think this isn't newsworthy? It's a pretty bad experience that's happened to someone from Bolton. She even says in the article that she wants to warn other people in a similar situation.[/p][/quote]She cut her finger, I repeat CUT HER FINGER...never for one minute was her life in danger, double check your insurance like you check your tickets,money and passports or should somebody else do it for you? the judgement day
  • Score: 6

1:35pm Thu 7 Aug 14

the judgement day says...

Evette77 wrote:
the judgement day wrote:
She cut her finger,bad luck love but it happens especially after a fag and a drop of vino on the balcony, why the hell is this newsworthy Brian Jones?
Always some saddo making a stupid comment on here.
Who doesn't enjoy a glass of vino on their hols. At least she worked hard to pay for it.
It wasn't a comment on Elaine or how she chooses to spend her holiday it was opening a debate on what's newsworthy, read it in its context Saddo
[quote][p][bold]Evette77[/bold] wrote: [quote][p][bold]the judgement day[/bold] wrote: She cut her finger,bad luck love but it happens especially after a fag and a drop of vino on the balcony, why the hell is this newsworthy Brian Jones?[/p][/quote]Always some saddo making a stupid comment on here. Who doesn't enjoy a glass of vino on their hols. At least she worked hard to pay for it.[/p][/quote]It wasn't a comment on Elaine or how she chooses to spend her holiday it was opening a debate on what's newsworthy, read it in its context Saddo the judgement day
  • Score: -7

1:37pm Thu 7 Aug 14

Julian Thorpe says...

brian jones wrote:
Her insurance policy had "ran" out? "I was so relived"? Sheesh. Who writes this stuff?
Corrected - thanks
[quote][p][bold]brian jones[/bold] wrote: Her insurance policy had "ran" out? "I was so relived"? Sheesh. Who writes this stuff?[/p][/quote]Corrected - thanks Julian Thorpe
  • Score: -1

2:25pm Thu 7 Aug 14

mr.mark.c says...

the judgement day wrote:
Evette77 wrote:
the judgement day wrote:
She cut her finger,bad luck love but it happens especially after a fag and a drop of vino on the balcony, why the hell is this newsworthy Brian Jones?
Always some saddo making a stupid comment on here.
Who doesn't enjoy a glass of vino on their hols. At least she worked hard to pay for it.
It wasn't a comment on Elaine or how she chooses to spend her holiday it was opening a debate on what's newsworthy, read it in its context Saddo
Some would call it trolling
[quote][p][bold]the judgement day[/bold] wrote: [quote][p][bold]Evette77[/bold] wrote: [quote][p][bold]the judgement day[/bold] wrote: She cut her finger,bad luck love but it happens especially after a fag and a drop of vino on the balcony, why the hell is this newsworthy Brian Jones?[/p][/quote]Always some saddo making a stupid comment on here. Who doesn't enjoy a glass of vino on their hols. At least she worked hard to pay for it.[/p][/quote]It wasn't a comment on Elaine or how she chooses to spend her holiday it was opening a debate on what's newsworthy, read it in its context Saddo[/p][/quote]Some would call it trolling mr.mark.c
  • Score: 1

4:02pm Thu 7 Aug 14

the judgement day says...

mr.mark.c wrote:
the judgement day wrote:
Evette77 wrote:
the judgement day wrote:
She cut her finger,bad luck love but it happens especially after a fag and a drop of vino on the balcony, why the hell is this newsworthy Brian Jones?
Always some saddo making a stupid comment on here.
Who doesn't enjoy a glass of vino on their hols. At least she worked hard to pay for it.
It wasn't a comment on Elaine or how she chooses to spend her holiday it was opening a debate on what's newsworthy, read it in its context Saddo
Some would call it trolling
Trolling? Who's being trolled? Its a debate on what the BN think is news material, that comment is juvenile unless its you thats trolling me now?
[quote][p][bold]mr.mark.c[/bold] wrote: [quote][p][bold]the judgement day[/bold] wrote: [quote][p][bold]Evette77[/bold] wrote: [quote][p][bold]the judgement day[/bold] wrote: She cut her finger,bad luck love but it happens especially after a fag and a drop of vino on the balcony, why the hell is this newsworthy Brian Jones?[/p][/quote]Always some saddo making a stupid comment on here. Who doesn't enjoy a glass of vino on their hols. At least she worked hard to pay for it.[/p][/quote]It wasn't a comment on Elaine or how she chooses to spend her holiday it was opening a debate on what's newsworthy, read it in its context Saddo[/p][/quote]Some would call it trolling[/p][/quote]Trolling? Who's being trolled? Its a debate on what the BN think is news material, that comment is juvenile unless its you thats trolling me now? the judgement day
  • Score: 2

5:16pm Thu 7 Aug 14

thedom.com says...

A six year old could report the news better ,than any of the bn so called reporters ,how anyone can buy the paper is beyond me . The viz is more believable.....than the garbage they print .
A six year old could report the news better ,than any of the bn so called reporters ,how anyone can buy the paper is beyond me . The viz is more believable.....than the garbage they print . thedom.com
  • Score: 2

8:47pm Thu 7 Aug 14

MarkAllRead says...

the judgement day wrote:
MarkAllRead wrote:
the judgement day wrote:
She cut her finger,bad luck love but it happens especially after a fag and a drop of vino on the balcony, why the hell is this newsworthy Brian Jones?
Why don't you think this isn't newsworthy? It's a pretty bad experience that's happened to someone from Bolton. She even says in the article that she wants to warn other people in a similar situation.
She cut her finger, I repeat CUT HER FINGER...never for one minute was her life in danger, double check your insurance like you check your tickets,money and passports or should somebody else do it for you?
So it should only make the news if it was life threatening? Huh? Since when was that some sort of rule? Did you make that up? Besides, she didn't just "cut her finger", she ripped the end of it off. Quite the difference. Stop being such a hater.
[quote][p][bold]the judgement day[/bold] wrote: [quote][p][bold]MarkAllRead[/bold] wrote: [quote][p][bold]the judgement day[/bold] wrote: She cut her finger,bad luck love but it happens especially after a fag and a drop of vino on the balcony, why the hell is this newsworthy Brian Jones?[/p][/quote]Why don't you think this isn't newsworthy? It's a pretty bad experience that's happened to someone from Bolton. She even says in the article that she wants to warn other people in a similar situation.[/p][/quote]She cut her finger, I repeat CUT HER FINGER...never for one minute was her life in danger, double check your insurance like you check your tickets,money and passports or should somebody else do it for you?[/p][/quote]So it should only make the news if it was life threatening? Huh? Since when was that some sort of rule? Did you make that up? Besides, she didn't just "cut her finger", she ripped the end of it off. Quite the difference. Stop being such a hater. MarkAllRead
  • Score: 2

9:23pm Thu 7 Aug 14

Wakeup&smellthecoffee says...

How can her travel insurance run out, you take out the insurance from the day you travel until the day you arrive home. It also covers you from the minute you exit your front door to go to the airport until you walk back in from your holiday. Don't understand why the insurance company should pay as it was not their error.
How can her travel insurance run out, you take out the insurance from the day you travel until the day you arrive home. It also covers you from the minute you exit your front door to go to the airport until you walk back in from your holiday. Don't understand why the insurance company should pay as it was not their error. Wakeup&smellthecoffee
  • Score: 9

10:23pm Thu 7 Aug 14

davidjb says...

holiday insurance is like £30+ why dont people get it?
holiday insurance is like £30+ why dont people get it? davidjb
  • Score: 1

11:20pm Thu 7 Aug 14

the judgement day says...

davidjb wrote:
holiday insurance is like £30+ why dont people get it?
She did have insurance but had unfortunately got her dates mixed up and cut her finger, is this a Pulitzer prize winner in the waiting or what?
[quote][p][bold]davidjb[/bold] wrote: holiday insurance is like £30+ why dont people get it?[/p][/quote]She did have insurance but had unfortunately got her dates mixed up and cut her finger, is this a Pulitzer prize winner in the waiting or what? the judgement day
  • Score: -2

11:26pm Thu 7 Aug 14

MarkAllRead says...

the judgement day wrote:
davidjb wrote:
holiday insurance is like £30+ why dont people get it?
She did have insurance but had unfortunately got her dates mixed up and cut her finger, is this a Pulitzer prize winner in the waiting or what?
The article is a lot more interesting to read than your whining.
[quote][p][bold]the judgement day[/bold] wrote: [quote][p][bold]davidjb[/bold] wrote: holiday insurance is like £30+ why dont people get it?[/p][/quote]She did have insurance but had unfortunately got her dates mixed up and cut her finger, is this a Pulitzer prize winner in the waiting or what?[/p][/quote]The article is a lot more interesting to read than your whining. MarkAllRead
  • Score: 7

7:41am Fri 8 Aug 14

the judgement day says...

MarkAllRead wrote:
the judgement day wrote:
davidjb wrote:
holiday insurance is like £30+ why dont people get it?
She did have insurance but had unfortunately got her dates mixed up and cut her finger, is this a Pulitzer prize winner in the waiting or what?
The article is a lot more interesting to read than your whining.
But yet you still keep replying,seems rather apt that you mentioned trolling....
[quote][p][bold]MarkAllRead[/bold] wrote: [quote][p][bold]the judgement day[/bold] wrote: [quote][p][bold]davidjb[/bold] wrote: holiday insurance is like £30+ why dont people get it?[/p][/quote]She did have insurance but had unfortunately got her dates mixed up and cut her finger, is this a Pulitzer prize winner in the waiting or what?[/p][/quote]The article is a lot more interesting to read than your whining.[/p][/quote]But yet you still keep replying,seems rather apt that you mentioned trolling.... the judgement day
  • Score: -3

8:12am Fri 8 Aug 14

MarkAllRead says...

the judgement day wrote:
MarkAllRead wrote:
the judgement day wrote:
davidjb wrote:
holiday insurance is like £30+ why dont people get it?
She did have insurance but had unfortunately got her dates mixed up and cut her finger, is this a Pulitzer prize winner in the waiting or what?
The article is a lot more interesting to read than your whining.
But yet you still keep replying,seems rather apt that you mentioned trolling....
When did I mention trolling, genius?
[quote][p][bold]the judgement day[/bold] wrote: [quote][p][bold]MarkAllRead[/bold] wrote: [quote][p][bold]the judgement day[/bold] wrote: [quote][p][bold]davidjb[/bold] wrote: holiday insurance is like £30+ why dont people get it?[/p][/quote]She did have insurance but had unfortunately got her dates mixed up and cut her finger, is this a Pulitzer prize winner in the waiting or what?[/p][/quote]The article is a lot more interesting to read than your whining.[/p][/quote]But yet you still keep replying,seems rather apt that you mentioned trolling....[/p][/quote]When did I mention trolling, genius? MarkAllRead
  • Score: 2

9:21am Fri 8 Aug 14

SAZ1990 says...

It doesnt say what hotel it is in benidorm ?
It doesnt say what hotel it is in benidorm ? SAZ1990
  • Score: 0

12:58pm Wed 3 Sep 14

ReginaldLong says...

Shame it almost ruined the holiday but How do she get the dates wrong? Why didn't she use her E111 card? We get free medical treatment in EU with that. Some Spanish hospitals have been known to try and refuse it but they can't.
Shame it almost ruined the holiday but How do she get the dates wrong? Why didn't she use her E111 card? We get free medical treatment in EU with that. Some Spanish hospitals have been known to try and refuse it but they can't. ReginaldLong
  • Score: 0

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