INSPECTORS have slammed the ‘significant shortfalls’ in care at a nursing home.

Kenyon Lodge has been placed into special measures by the Care Quality Commission (CQC) for the second time in just over two years.

The watchdog said that, during inspections in August and September, they found that residents, in Little Hulton, at the home ‘did not always feel they were safe’.

They added that the CQC has received reports of a significant number of safeguarding issues and concerns, including one serious incident, and issued the home with an overall ‘inadequate’ rating.

In a report, the inspectors said: “People and their relatives told us they did not always feel they were safe living at the home.

“Relatives told us they felt the home was short staffed and people’s needs were not met in a timely way as a result of this. We received negative comments regarding the care provided.

“One relative told us their relative was unkempt and they didn’t have confidence in the care because nurses were not always sure about the treatment their relative had received.

“One staff member told us they would not want their own relative in the home.

“People were not safeguarded from abuse as staff were not recognising safeguarding incidents and referring them to the local authority.

“We found at the time of the inspection there was a high number of safeguarding incidents, currently being investigated. Of these, the majority had been raised by visiting health care professionals.”

They added that a number of the safeguarding concerns related to the management of pressure care and wounds.

Kenyon Lodge, which provides care for up to 60 people in Manchester Road West, was previously placed into special measures in October, 2015 but was given an improved inspection rating 12 months later.

The report adds: “We identified significant shortfalls in the care provided to people at the home.

“This was linked to ineffective governance arrangements and leadership both by the provider, and through the management arrangements in place at the home.

“A monthly log of accidents/incidents was kept. However these had not been audited by the provider to identify any trends or patterns to prevent re-occurrence.

“The provider had failed to notify CQC of several notifiable events.

“We shared our concerns with local commissioners, who have undertaken reviews of all people living in the home, and supported the provider in making immediate improvements to ensure people’s safety.

“Following the inspection the provider submitted an action plan to CQC and commissioners identifying how they intended to address our concerns.

“The action plan is being updated and shared regularly.”

The Bolton News has contacted Kenyon Lodge, which had no registered manager at the time of the inspection, for a response.

The home will be inspected again within six months.