MORE than 2,000 victims of nuisance phone callers were helped by the BT malicious calls bureau last month. Specially trained staff at the Blackburn-based bureau provide advice for phone pest victims.

In the last year, 67 malicious phone callers in the North-west have been prosecuted and a further 116 have received official police cautions.

According to statistics 75% of the callers are male while 66% of the victims are female.

The bureau, which opened in 1991, liaises with five police authorities.

In the North-west the police currently ask BT to connect around 120 tracing devices to telephones each week.

A person making a malicious call is committing a criminal offence with a penalty of up to six months imprisonment and/or a maximum fine of £5,000.

Anyone wanting direct help can contact the North West Malicious Calls Bureau free on 0800 661441 during office hours.

BT also provides a free 24 hour recorded information service on 0800 666700.

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