BOLTON Hospice is meeting the highest levels of service, a Care Quality Commission report has revealed.

It comes after an unannounced inspection at the Chorley New Road hospice, on October 23.

Inspectors looked at five areas — cleanliness and infection control, care and welfare of service users, consent to care and treatment, record keeping and workers requirements.

These areas saw whether people were treated with respect and involved in their care, whether treatment provided met people’s needs, if patients and visitors’ safety was cared for and if they were protected from harm.

The hospice was found to meet all five standards and the report, which focused on the care given to a sample of hospice patients.

It stated hospice staff followed all appropriate policies and procedures, behaved in a respectful and inclusive manner, followed good hygiene practices and that safeguarding issues were managed appropriately, with continual review of all practices.

The report said: “All the patients and relatives that we spoke with were positive about their experiences at Bolton Hospice.

“We were told ‘The staff can’t do enough for you’.”

The Bolton News has teamed up with Bolton Hospice to launch the Hospice at Home appeal, which aims to raise £110,000 to pay for an extra team of nurses to care for people in their own homes.

Bolton Hospice’s chief executive, Leigh Vallance, said: “We are enormously proud of the work we do here at Bolton Hospice and to have this recognised and acknowledged by the Care Quality Commission gives us a sense that our efforts are valued by our regulatory body as well as our patients and families.”