PATIENTS using a health centre in Bromley Cross say they have been 'unfairly' stung with parking fines, after a company was brought in to control parking.

The Bolton News reported in September how Dunscar and Egerton Medical Practice had brought in Parking Eye after the car park was being used as a drop-off point for parents taking children to school, meaning doctors couldn't park - and staff would face abuse.

Under the new system patients are asked to input their registration into a machine, with notices warning about the changes, when using the surgery or chemist.

But some people say they were unaware of the changes and were fined £100, reduced to £60.

The Bolton News: NQNQ (Image: NQ)

One couple said they were distraught to find out they had been fined especially with one being very ill.

The man said he was not aware of the change as he was not a member of the surgery, but had an appointment at the centre.

He said: “I did not receive the email they sent out to their patients informing them of the changes to parking for appointments.

“So, if you know anyone who uses the centre or chemists, who is not on the email, then please wrn them of the changes.”

Others also commented that they too had been caught out unaware of the changes.

Guilo Argentino paid his fine but was not happy with his experience as he said: “I and many other people often elderly who are used to being able to park and visit the chemist without such a system in place are receiving charges, even taxis and relatives dropping off and assisting elderly or disabled patients are being charged.”

After raising the issues Parking Eye said they would cancel the ticket issued to the couple.

Parking Eye said they were keen to work with people who felt they had mitigating circumstances if they got in touch.

A spokesman for Parking Eye said: “The car park features prominent and highly-visible signage which advises patients and visitors on how to use the car park responsibly, including how they must enter their full registration details into one of the three terminals at reception within the Health Centre and Pharmacy.

“The Health Centre has also been proactive in engaging with registered members on the changes through text message, emails and social media.

“Additionally, staff continue to advise all patients that they need to register their details in one of the terminals within the Centre.”

NHS buildings declined to comment but were in agreement with Parking Eye’s new system.