Royal Bolton Hospital has launched a new tracking system that will aim to reducing waiting times at the main entrance.
The Minerva Road hospital has long been one of the busiest in the region, but staff hope that they will be able to reduce congestion with their new pharmacy prescription tracker.
The tracker will allow patients to see the progress of their prescriptions and when they are ready to collect on large screens, with one to be installed at the main entrance and another in the hospital restaurant.
Bolton NHS Foundation Trust chief pharmacist Steve Simpson said: “Over the past twelve months we have made great progress in using technology to improve what our patients experience.
“We’re all very used to using tracking technology for orders in other parts of our lives, and we hope that patients will enjoy that same convenience when they arrive for their prescriptions and spend less time waiting.”
The screens will be installed at the end of April with Mr Simpson and his colleagues hoping that the screen at the restaurant will allow patients to watch their updates in a comfortable place with refreshments while the one at the entrance will reduce busyness.
Pharmacy staff will also be able to use the new technology to provide regular updates to the hospital’s wards via an app.
They hope the system will improve the discharge process and patient flow through the hospital by reducing how long it takes to turnaround patient discharge medication.
Trust staff have also installed a free-standing prescription collection point at Royal Bolton Hospital, giving patients 24-hour access to collect their outpatient prescriptions at a time that suit them.
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Divisional director of operations for diagnostic and support services Ryan Calderbank says he hopes these improvements will work alongside a range of measures aimed at making patients’ experiences easier and more comfortable.
He said: “It’s exciting that this system will help us to improve how quickly we can dispense discharge medicines, helping patients return home sooner and supporting colleagues with patient flow.
“We are always looking for ways to develop our services so that they work in the most effective way for both staff and patients.”
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