Argos shoppers have been urged to act following a product recall as a result of a potential fire hazard.
The store has been asked by Hisense to contact customers who may have purchased a tumble dryer between February and August this year.
The recall affects the Hisense Tumble Dryer 10kg which has a problem with one of its internal components, leading to overheating and a potential fire hazard.
An Argos spokesman said: “We have been requested by Hisense to alert you to a product recall on the 10kg Tumble Dryer purchased between February 1 and August 29.
“Hisense takes your safety and satisfaction as their top priorities and are committed to delivering high-quality products and continuously monitor their performance to ensure they meet the highest standards.
“Following a recent review, Hisense have identified that in some cases, a component inside the specific models of tumble dryers may not perform as intended.
“The compressor wiring harness may be damaged due to contact with the support drum wheel which can lead to overheating and potential fire hazard.”
These are the category numbers of the tumble dryers affected by the recall:
- 465/3594 - Hisense DH5S102BW 10KG Tumble Dryer white
- 525/6921- Hisense DH5S102BB 10KG Tumble Dryer black
Customers who purchased one of the tumble dryers have been told to unplug the appliance and stop using it immediately.
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Argos added: “Contact Hisense customer support team for further assistance – they will verify if you are affected by checking your batch/serial number (as shown above) so please have your serial number ready when you call.
“Hisense are offering free in-home inspections and repairs for all affected units. All costs related to repair will be covered by Hisense and their service teams are ready to assist you promptly and professionally to ensure your peace of mind.
“We will be sharing your contact details (name, address, email and phone number) with Hisense so they can provide any follow up communication and support.”
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