The best GP receptionists in Bolton have been revealed.
Latest patient survey data reveals that the top-rated GP reception in Bolton for patient satisfaction is Dr S Naseef surgery at Pikes Lane Medical Centre, with 97 per cent of people surveyed saying they found the team 'helpful'.
There was a strong correlation between ease of contact and overall rating - Dr S Naseef surgery was also the second-highest ranked surgery for overall patient satisfaction.
Similarly, the surgery voted as the easiest to contact over the phone - Halliwell Surgery Two - received the highest percentage of 'very good' overall reviews.
Dr Naseef said: "It's a team effort - for example I call my practice manager 'The Queen of Bolton' because of how good she is!
"It's very good to hear how positive our patients have been about us - it's good to know they appreciate us.
"The people who use our surgery really deserve the best service possible."
Crompton View Surgery and Edgeworth Medical Centre came in joint second for reception team satisfaction, with 96 per cent of respondents giving positive reviews.
On the other end of the spectrum, the Beehive Surgery on Crescent Road, Bolton, had the lowest-rated reception team, with 64 per cent saying it was 'helpful'.
Al-Fal Medical Group came in second with 68 per cent satisfaction and Greater Lever One surgery came in third lowest with 71 per cent satisfaction.
The full list is as follows:
Dr S Naseef – 97%
Edgworth Medical Centre – 96%
Crompton View Surgery – 96%
Burnside Surgery – 96%
Dr Rizwan And Dr Awan – 95%
St Helens Road Practice – 95%
3d Medical Centre – 94%
Halliwell Surgery 2 – 94%
Halliwell Surgery 3 – 91%
Octagon Medical Centre – 90%
Bolton Medical Centre – 90%
Spring House Surgery – 90%
Little Lever Health Centre 1 – 90%
Spring View Medical Centre – 88%
Stable Fold Surgery – 88%
Orient House Medical Centre – 88%
Olive Family Practice – 88%
Bolton General Practice – 86%
Deane Medical Centre – 86%
Pikes Lane 1 – 87%
Harwood Medical Centre – 87%
Little Lever Health Centre 2 – 85%
Dalefield Surgery – 85%
The Oaks Family Practice – 84%
Mandalay Medical Centre – 83%
Heaton Medical Centre – 82%
Shanti Medical Centre – 81%
Swan Lane Medical Centre – 81%
Charlotte Street Surgery – 78%
The Alastair Ross Medical Practice – 79%
Wyresdale Road Surgery – 75%
Deane Clinic 1 – 73%
Unsworth Group Practice – 72%
Great Lever One – 71%
Al Fal Medical Group – 68%
Beehive Surgery – 64%
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