AT the Reebok we have a beautiful, purpose built stadium and the very best facilities. Do we?

After having spent two and a quarter hours on Wednesday morning (fortunately a sunny day) queuing for play-off tickets I am left wondering is this progress?

I have queued for tickets at Burnden Park and apart from the venue nothing seems to have changed. In fact I think I preferred Burnden! At least Manchester Road offered plenty of activity - and several shops to fortify the fans - at the Reebok only the toilets were open.

Seriously though, I realise that I am very lucky to be able to go and queue for tickets - not every season ticket holder has that opportunity.

However, it is not the ideal - particularly for the older fans to be standing for so long.

I know that the staff in the ticket office were working flat out all day and it is not an easy job for them especially when tempers become a little frayed.

We, the fans want to give up our money to support BWFC, the staff in the office want to supply us with season tickets, play-off tickets, etc, and the club wants as many fans as possible - so we are all aiming for the same thing.

I just wonder if there is an easier, fairer way to serve all the fans?

Judith Lydon,

55 Rydal Road,

Heaton,

Bolton.