RECENTLY my car was broken into, twice within a week, and I have just received two copies of a "form letter" giving me "crime numbers" for each incident.

Both copies of the letter advised me that if I discovered that there were additional items that had been taken or had any other information I should inform the police, using the "enclosed self-addressed envelope".

At the end of the letter it listed the enclosures as "self-addressed envelope and "a leaflet on improving your security".

Guess what? both envelopes contained nothing other than the form letter. What an efficient police service we have.

T.R. Miles (Mr)

Teak Street,

Bury