Rail slash plan: 12 years on - and it hasn’t got better

The Bolton News: An overcrowded Bolton train in 2004 An overcrowded Bolton train in 2004

THE latest setback for Bolton’s rail passengers comes 12 years after the then Bolton Evening News launched a campaign to improve conditions on trains.

In 2001 we produced a dossier of reports of train misery for passengers who were complaining about “cattle truck” conditions when travelling on trains.

At the time, a series of exclusive reports revealed the alarming conditions for Bolton passengers caused by an inadequate number of trains leaving passengers forced to line up nose to nose.

There were also reports of men and women forced to stand uncomfortably close to one another and people being swung to and fro whenever the train lurched forward.

The Bolton Evening News dossier of train misery was sent to the government of the time in a bid to improve conditions, but today rail users said nothing has changed.

Phil Taylor, aged 53, worked as a freelance photographer, and is still a regular rail passenger.

He said: “I remember taking pictures of the trains during the campaign back in 2001 but there has been no change in terms of the overcrowding.

“The experience of using the trains in Bolton has not got any better.”

Comments (4)

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7:18pm Thu 5 Dec 13

thealexweb says...

As others have previously mentioned, please do the following every time you has a unsatisfactory rail journey to / from Bolton:

Voice your complaints to station / train staff and demand a refund form from the booking office at your final destination. Most complaints result in compensation.

'Tweet' your complaints to @TPEassist @northernrailorg @OfficialTfGM and @NetworkRailNH. In addition write on Transpennine's facebook page.

Email the following organisations in addition to your local councillor, MP and MEP (To find out who your elected representatives are visit http://www.theyworkf
oryou.com).

tpecustomer.relation
s@firstgroup.com
customer.relations@n
orthernrail.org
customer.relations@t
fgm.com
rail@dft.gsi.gov.uk
As others have previously mentioned, please do the following every time you has a unsatisfactory rail journey to / from Bolton: Voice your complaints to station / train staff and demand a refund form from the booking office at your final destination. Most complaints result in compensation. 'Tweet' your complaints to @TPEassist @northernrailorg @OfficialTfGM and @NetworkRailNH. In addition write on Transpennine's facebook page. Email the following organisations in addition to your local councillor, MP and MEP (To find out who your elected representatives are visit http://www.theyworkf oryou.com). tpecustomer.relation s@firstgroup.com customer.relations@n orthernrail.org customer.relations@t fgm.com rail@dft.gsi.gov.uk thealexweb

7:49pm Thu 5 Dec 13

BWFC71 says...

To be fair this new campaign should have started at least 6 months ago when I first highlighted what was going to happen as 6 months would have given plenty of time for something to be resolved.

As it is any campaign NOW just means lip-service as nothing can be done to improve the situation until at least February and the April for the next timetable changes! The timetables have been formulated, printed and inputted into various computer systems. Just like Bolton Council a little bit too late!

But on the flipside I do admire the stance and hope that something can bee done for either February or April.
To be fair this new campaign should have started at least 6 months ago when I first highlighted what was going to happen as 6 months would have given plenty of time for something to be resolved. As it is any campaign NOW just means lip-service as nothing can be done to improve the situation until at least February and the April for the next timetable changes! The timetables have been formulated, printed and inputted into various computer systems. Just like Bolton Council a little bit too late! But on the flipside I do admire the stance and hope that something can bee done for either February or April. BWFC71

8:07pm Thu 5 Dec 13

thealexweb says...

BWFC71 wrote:
To be fair this new campaign should have started at least 6 months ago when I first highlighted what was going to happen as 6 months would have given plenty of time for something to be resolved.

As it is any campaign NOW just means lip-service as nothing can be done to improve the situation until at least February and the April for the next timetable changes! The timetables have been formulated, printed and inputted into various computer systems. Just like Bolton Council a little bit too late!

But on the flipside I do admire the stance and hope that something can bee done for either February or April.
I agree. Transpennine made its 350 announcement a long time ago. It's baffling that none of the town's MP had heard about the changes.
[quote][p][bold]BWFC71[/bold] wrote: To be fair this new campaign should have started at least 6 months ago when I first highlighted what was going to happen as 6 months would have given plenty of time for something to be resolved. As it is any campaign NOW just means lip-service as nothing can be done to improve the situation until at least February and the April for the next timetable changes! The timetables have been formulated, printed and inputted into various computer systems. Just like Bolton Council a little bit too late! But on the flipside I do admire the stance and hope that something can bee done for either February or April.[/p][/quote]I agree. Transpennine made its 350 announcement a long time ago. It's baffling that none of the town's MP had heard about the changes. thealexweb

10:49am Fri 6 Dec 13

Kenipetwoman says...

Please don't complain to frontline staff, they have a job to do and will only refer you to complain via the relevant means. They can only do the best they can with the equipment/train stock provided.
Please don't complain to frontline staff, they have a job to do and will only refer you to complain via the relevant means. They can only do the best they can with the equipment/train stock provided. Kenipetwoman

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