24-hour deadline to report unemptied bins

Joyce Cook reported her unemptied bin two days later

Joyce Cook reported her unemptied bin two days later

First published in News
Last updated
The Bolton News: Photograph of the Author by , politics reporter

RESIDENTS have just 24 hours to report unemptied bins, otherwise they must wait a further two weeks for them to be collected, it has emerged.

The Bolton Council policy came to light after a Heaton resident reported her unemptied bin to the council last Thursday morning — following a missed collection on Tuesday.

Joyce Cook’s grey bin, and the bins of her neighbours, were due to be picked up by bin wagons on Tuesday from outside her home in Somerset Road.

But after she rang on Thursday morning to see if they could be collected, she was told she would have to wait another two weeks.

The 62-year-old retired home care worker said: “I was told I’d left it too late to call and should have rung on Wednesday.

“But it’s not my fault they weren’t picked up — the binmen missed out our road on their round.

“It is very frustrating. It’s them who have missed them. Why should I be stuck with all this rubbish?

“I don’t mind the paper one or the bottles, they can be left — but to leave the black bins is unhygienic.

“Council tax is set to rise, and why? They are not doing the job now.”

A council spokesman said residents have until 5pm the next working day to report a missed collection, but the council did collect the bins in Somerset Road.

He added: “Having looked into this issue in detail, the crew were unable to empty the entire street on Tuesday due to parked cars and so returned on Thursday to empty all the bins.

“Again there was a problem with parked cars, but, after persuading a resident to move his car, they were able to empty the bins.”

● For information about bin collections visit bolton.gov.uk

Comments (8)

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8:58am Mon 24 Feb 14

soup153 says...

You mean they are not billing the owner of the parked car. Another misses opportunity by Bolton Council.
You mean they are not billing the owner of the parked car. Another misses opportunity by Bolton Council. soup153
  • Score: 4

9:35am Mon 24 Feb 14

boltonchap says...

Does this mean the lady left her bin on the road for 2 days before bothering to bring it back into her yard?
Does this mean the lady left her bin on the road for 2 days before bothering to bring it back into her yard? boltonchap
  • Score: 9

11:46am Mon 24 Feb 14

Beyond News Forum says...

So like many of us that work 9.- 5:30 or more, we do not get to report a missed bin until the next day when we will be told to wait 2-weeks because we missed the 5pm same day deadline?

The council know what they are doing.
So like many of us that work 9.- 5:30 or more, we do not get to report a missed bin until the next day when we will be told to wait 2-weeks because we missed the 5pm same day deadline? The council know what they are doing. Beyond News Forum
  • Score: 3

11:49am Mon 24 Feb 14

HellBunny says...

The don't come and empty the bin even if you ring the following day, I've always been told I have to wait until the next time they are round collecting that bin, but I can leave up to 2 bin bags out for collecting as well as the bin.
The don't come and empty the bin even if you ring the following day, I've always been told I have to wait until the next time they are round collecting that bin, but I can leave up to 2 bin bags out for collecting as well as the bin. HellBunny
  • Score: 1

1:30pm Mon 24 Feb 14

pecky2k says...

Council Tax for household waste is a joke, they want us to recycle so that they can sell our waste that they charge us to remove.
And it has nothing to do with the fact that the binmen CBA to do their job properly?? Over the last few months the binmen have asked me to move my car as they can't negotiate the corner, my car has parked in the same position for the last 7 years without incidence. Bring back proper binmen like Eddie Yeats who always got the job done!!
Council Tax for household waste is a joke, they want us to recycle so that they can sell our waste that they charge us to remove. And it has nothing to do with the fact that the binmen CBA to do their job properly?? Over the last few months the binmen have asked me to move my car as they can't negotiate the corner, my car has parked in the same position for the last 7 years without incidence. Bring back proper binmen like Eddie Yeats who always got the job done!! pecky2k
  • Score: 0

1:45pm Mon 24 Feb 14

Beyond News Forum says...

Thumbs down council shills are out in force again.
Thumbs down council shills are out in force again. Beyond News Forum
  • Score: -3

6:32pm Mon 24 Feb 14

wsw69 says...

This council run by Cliff the stiff Morris are a laughing stock, in fact they are complete ar 5e holes
This council run by Cliff the stiff Morris are a laughing stock, in fact they are complete ar 5e holes wsw69
  • Score: 1

2:36am Wed 26 Feb 14

BoltonLancs says...

Council workers voted in force by the looks of it lol!
Council workers voted in force by the looks of it lol! BoltonLancs
  • Score: 0

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