Mum's horror as pram collapses in middle of road

The Bolton News: Laura Greaves with baby Lola-Jo and the pram that collapsed Laura Greaves with baby Lola-Jo and the pram that collapsed

A MUM has spoken of the terrifying moment when the pram carrying her baby girl collapsed as she crossed the road.

Laura Greaves was proudly stepping out with her one-year-old baby Lola-Jo in her Cosatto “Giggle” pram when the front bracket supporting the baby’s seat snapped.

Little Lola was not injured but Miss Greaves says she wants to warn other mums about the product — which the Farnworth-based manufacturer has admitted was part of a faulty batch.

The mum-of-two, of St Bartholomew Street, Great Lever, said: “I still haven’t recovered from the shock of what happened.

“I was crossing Trinity Street and the front of the frame snapped.

“Luckily, there was no traffic coming in either direction but it was still terrifying because I was in the middle of the road. We could have been killed.”

Miss Greaves, aged 25, bought the pushchair from the now-closed Baby House shop in the Market Place Shopping Centre a year ago.

Cosatto — in Bentinck Street, Farnworth — carried out repairs on the £390 pram within three days but Miss Greaves is still not happy.

She added: “They did repair the frame but I just don’t trust it any more. It’s my job as a mother to protect my child and I’m not sure this pram can do that.”


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And it is not the first time Cosatto has come under fire for faulty Giggle prams.

In October, BBC One’s Watchdog programme scrutinised the pram — a three-in-one baby travel system that combines a carrycot for newborns and a pushchair for growing tots — after it attracted complaints from more than 20 viewers about how it collapsed unexpectedly.

Cosatto has since issued an apology about the product.

A spokesman for the company said: “We sincerely apologise to any customers who have experienced problems with their Giggle.

“Once we became aware of the problem we quickly identified that a small number of products from some of the first batches was affected. We corrected the problem on all subsequent products with an enhanced part.

“Our team is trying to contact customers with a Giggle from the identified batch numbers and is offering to collect their chassis, carry out the important enhancement, and return it free of charge with a three-day turnaround.

“If anyone has concerns about their Giggle, we would ask them to get in touch via our website or freephone helpline.

“We take product safety very seriously and work extremely hard to make sure all of our products deliver the highest standards of safety and reliability.

"This includes rigorous assessment and compliance testing above and beyond industry and statutory standards.”

Comments (15)

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9:26am Mon 10 Mar 14

Wolfie190 says...

She smells compensation.
She smells compensation. Wolfie190
  • Score: 47

10:18am Mon 10 Mar 14

underwater says...

I think £390 for a buggy is ridiculous how can young girls afford to buy these things,. Do they have well paid jobs?, or is maternity pay more than I thought.
I think £390 for a buggy is ridiculous how can young girls afford to buy these things,. Do they have well paid jobs?, or is maternity pay more than I thought. underwater
  • Score: 23

11:04am Mon 10 Mar 14

wsw69 says...

She was fortunate that there wasn't much traffic around.

Stuff designed by 'designers' and not engineers will never be anywhere as good. Made in China for exceptionally high profit margins.

Looks like Cosatto will be featuring again on the upcoming new series of BBC's Watchdog.

And can I ask the BN, what is it with the need for 4 pictures? Has your editor or journalist developed the Daily Mail (washes out mouth) disease of more images than you can poke a stick at for one article?
She was fortunate that there wasn't much traffic around. Stuff designed by 'designers' and not engineers will never be anywhere as good. Made in China for exceptionally high profit margins. Looks like Cosatto will be featuring again on the upcoming new series of BBC's Watchdog. And can I ask the BN, what is it with the need for 4 pictures? Has your editor or journalist developed the Daily Mail (washes out mouth) disease of more images than you can poke a stick at for one article? wsw69
  • Score: 13

11:09am Mon 10 Mar 14

muffinnotbarm says...

underwater wrote:
I think £390 for a buggy is ridiculous how can young girls afford to buy these things,. Do they have well paid jobs?, or is maternity pay more than I thought.
Cosatto buggies are overpriced because they are the only company that do these colourful designs. I got mine from the Baby House and the reason they are "affordable" at that price is, like most places that sell prams, they allowed you to pay in interest free installments before your baby arrives. Wish I had never bothered to be honest. Gone with a sturdier, less expensive brand this time. I had a reasonably paid job by the way, but not having to pay that amount all at once was nice. Hope that answers your question.

Regarding the article - it does seem like this lady is looking for some kind of compensation. This fault was on the news months ago, on every parenting page on Facebook and forums. People are still sharing the articles to warn others even now. I find it unlikely that even someone just passing while doing some shopping wouldnt have mentioned it because I didnt even have a Giggle and people would still stop me and tell me that a Cosatto product had been recalled, just because I had one (and people just love to give their opinion to random strangers when it comes to babies). She got an apology - move on and put it down to experience!
[quote][p][bold]underwater[/bold] wrote: I think £390 for a buggy is ridiculous how can young girls afford to buy these things,. Do they have well paid jobs?, or is maternity pay more than I thought.[/p][/quote]Cosatto buggies are overpriced because they are the only company that do these colourful designs. I got mine from the Baby House and the reason they are "affordable" at that price is, like most places that sell prams, they allowed you to pay in interest free installments before your baby arrives. Wish I had never bothered to be honest. Gone with a sturdier, less expensive brand this time. I had a reasonably paid job by the way, but not having to pay that amount all at once was nice. Hope that answers your question. Regarding the article - it does seem like this lady is looking for some kind of compensation. This fault was on the news months ago, on every parenting page on Facebook and forums. People are still sharing the articles to warn others even now. I find it unlikely that even someone just passing while doing some shopping wouldnt have mentioned it because I didnt even have a Giggle and people would still stop me and tell me that a Cosatto product had been recalled, just because I had one (and people just love to give their opinion to random strangers when it comes to babies). She got an apology - move on and put it down to experience! muffinnotbarm
  • Score: 28

12:01pm Mon 10 Mar 14

erica201090 says...

Her nails are nice!
Her nails are nice! erica201090
  • Score: -2

1:13pm Mon 10 Mar 14

Rememberscarborough says...

Got to admit if that had happened to our pram (a good few years ago...) I'd have been after a full refund and gone and got a different one. Also, I never watch that program so hadn't heard about this but would have used the internet for the full low down on any pram before I bought it.
Got to admit if that had happened to our pram (a good few years ago...) I'd have been after a full refund and gone and got a different one. Also, I never watch that program so hadn't heard about this but would have used the internet for the full low down on any pram before I bought it. Rememberscarborough
  • Score: 6

1:18pm Mon 10 Mar 14

Hough64 says...

HT1997 wrote:
What a load of small minded people you are. Hows about yes she does work a living and wants to have nice things for herself and her family. Why do people like you lot have to see the negatives in everything. "She looks like someone of benefit streets defo after a claim". How dare you write such insulting BS!! Get a life people, the world would be a much better place without people like you in it!
Sadly this is the kind of comment we have come to expect from the scum that frequent this site. I for one am glad this wasn't a more serious story. It makes one wonder what the idiots on here do for a living and what kind of job allows them on here at the time of their posts. It's probably them that are on benefits themselves.
[quote][p][bold]HT1997[/bold] wrote: What a load of small minded people you are. Hows about yes she does work a living and wants to have nice things for herself and her family. Why do people like you lot have to see the negatives in everything. "She looks like someone of benefit streets defo after a claim". How dare you write such insulting BS!! Get a life people, the world would be a much better place without people like you in it![/p][/quote]Sadly this is the kind of comment we have come to expect from the scum that frequent this site. I for one am glad this wasn't a more serious story. It makes one wonder what the idiots on here do for a living and what kind of job allows them on here at the time of their posts. It's probably them that are on benefits themselves. Hough64
  • Score: -49

1:26pm Mon 10 Mar 14

HT1997 says...

Hough64 wrote:
HT1997 wrote:
What a load of small minded people you are. Hows about yes she does work a living and wants to have nice things for herself and her family. Why do people like you lot have to see the negatives in everything. "She looks like someone of benefit streets defo after a claim". How dare you write such insulting BS!! Get a life people, the world would be a much better place without people like you in it!
Sadly this is the kind of comment we have come to expect from the scum that frequent this site. I for one am glad this wasn't a more serious story. It makes one wonder what the idiots on here do for a living and what kind of job allows them on here at the time of their posts. It's probably them that are on benefits themselves.
I was also thinking this. Where the hell do they get off, sat there on their little soap boxes discriminating against people that they know nothing about. I know Laura and her family very well and it saddens and angers me to see such negative, small minded comments.
[quote][p][bold]Hough64[/bold] wrote: [quote][p][bold]HT1997[/bold] wrote: What a load of small minded people you are. Hows about yes she does work a living and wants to have nice things for herself and her family. Why do people like you lot have to see the negatives in everything. "She looks like someone of benefit streets defo after a claim". How dare you write such insulting BS!! Get a life people, the world would be a much better place without people like you in it![/p][/quote]Sadly this is the kind of comment we have come to expect from the scum that frequent this site. I for one am glad this wasn't a more serious story. It makes one wonder what the idiots on here do for a living and what kind of job allows them on here at the time of their posts. It's probably them that are on benefits themselves.[/p][/quote]I was also thinking this. Where the hell do they get off, sat there on their little soap boxes discriminating against people that they know nothing about. I know Laura and her family very well and it saddens and angers me to see such negative, small minded comments. HT1997
  • Score: 6

4:18pm Mon 10 Mar 14

Garys987 says...

underwater wrote:
I think £390 for a buggy is ridiculous how can young girls afford to buy these things,. Do they have well paid jobs?, or is maternity pay more than I thought.
Many of them do indeed have well paid jobs. You should try it sometime.
[quote][p][bold]underwater[/bold] wrote: I think £390 for a buggy is ridiculous how can young girls afford to buy these things,. Do they have well paid jobs?, or is maternity pay more than I thought.[/p][/quote]Many of them do indeed have well paid jobs. You should try it sometime. Garys987
  • Score: 16

6:56pm Mon 10 Mar 14

Welcometothedarkside says...

erica201090 wrote:
Her nails are nice!
Well spotted.
[quote][p][bold]erica201090[/bold] wrote: Her nails are nice![/p][/quote]Well spotted. Welcometothedarkside
  • Score: 4

9:48pm Mon 10 Mar 14

wsw69 says...

underwater wrote:
I think £390 for a buggy is ridiculous how can young girls afford to buy these things,. Do they have well paid jobs?, or is maternity pay more than I thought.
A family or friends may have pooled resources to buy her that buggy. Try using a much broader spectrum of thought.

At the end of the day, it's nothing to do with anyone else who or how she has that buggy.
[quote][p][bold]underwater[/bold] wrote: I think £390 for a buggy is ridiculous how can young girls afford to buy these things,. Do they have well paid jobs?, or is maternity pay more than I thought.[/p][/quote]A family or friends may have pooled resources to buy her that buggy. Try using a much broader spectrum of thought. At the end of the day, it's nothing to do with anyone else who or how she has that buggy. wsw69
  • Score: 8

10:53pm Mon 10 Mar 14

Sharon Dobson says...

Do you still have the pram and is it on Facebook Bolton buy and sell page please? x
Do you still have the pram and is it on Facebook Bolton buy and sell page please? x Sharon Dobson
  • Score: -6

2:51pm Tue 11 Mar 14

I.careless2 says...

I thought thats what grandparents were for :) buying the nice expensive things to help out the new parents

I know cause my parents did it for me and now its my turn with my grandchildren
we do it for the love of helping then
I thought thats what grandparents were for :) buying the nice expensive things to help out the new parents I know cause my parents did it for me and now its my turn with my grandchildren we do it for the love of helping then I.careless2
  • Score: 4

10:10am Fri 14 Mar 14

radcliffelad says...

I got a cheap basic push chair from ASDA and you know what, i ............Never Had a Problem with it.......... still going strong after almost 2years.!!!
I got a cheap basic push chair from ASDA and you know what, i ............Never Had a Problem with it.......... still going strong after almost 2years.!!! radcliffelad
  • Score: 1

12:07pm Sun 23 Mar 14

TRT says...

My old Silvercross never did that, nor did the Maclaren I had for when the Silvercross didn't fit.
My old Silvercross never did that, nor did the Maclaren I had for when the Silvercross didn't fit. TRT
  • Score: 0

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