Woman with learning difficulties cut off from day centre - because journey is 0.2 miles too long

The Bolton News: Karen Marshall, front, with her parents Susan and Tommy Karen Marshall, front, with her parents Susan and Tommy

A WOMAN with severe learning difficulties can no longer attend her regular day centre — because her journey is 0.2 miles too long for her to be taken by Ring and Ride.

The Bolton News revealed Greater Manchester’s Accessible Transport Ltd’s Ring and Ride minibus service, for people who struggle to use public transport, has been cut back and will only accommodate journeys of six miles or less.

Karen Marshall suffers with severe learning disabilities and cannot use public transport.

Before the changes, the 37-year-old was using the Ring and Ride minibus to take her from her home in Blackhorse Avenue, Blackrod, to the Jubilee Day Centre in Darley Street, Farnworth, six times a month, to join in with activities with other people who have similar challenges to her.

Her journey to the centre was 6.2 miles in total, meaning the minibus will no longer pick her up as it would contravene the new six mile limit.

Her parents, Susan and Tommy Marshall, who look after Karen at their home in Blackrod, said the change has been a real blow as the centre was “a lifeline” for them and their daughter.

Mrs Marshall said: “Karen has been going to the centre for three or four years and she does a lot of different things down there including arts and crafts and joining in with a disco with her friends — she has loved every minute of it.

“The main thing is it has given her a lot of independence, which she doesn’t get a lot of because of her learning difficulties.

She said it has also offered the couple periods of respite.

Mrs Marshall added: “Karen can get very stressed and struggle with things, looking after her can be hard work sometimes so the times she has been able to go to the centre have allowed us a bit of a rest.”

Her parents have been unable to take her because her father has to work on the farm.

Mrs Marshall said: “We are getting on and we would have liked to know that if anything were to happen to us, she would still be picked up to go to the Jubilee Centre.”

Karen added: “I loved going to the Jubilee Centre, I made lots of friends there and got to listen to One Direction and Olly Murs, it was a lot of fun.”

Horwich and Blackrod ward councillor Ann Cunliffe has criticised the new policy.

She added: “They need to review this, people like Karen need to be prioritised as this decision has made her and her parents life really difficult.”

Bernard Rowen, managing director of Greater Manchester Accessible Transport Limited, said: “Like all publicly funded services, Ring and Ride is under budgetary pressure.

“We’ve looked very closely at where we can make savings that still allow us to run the vast majority of existing journeys. I appreciate that unfortunately some passengers will be affected by this decision and these will be included in a six month review of the service.”

Comments (22)

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9:30am Tue 6 May 14

Justin Just BU CIC says...

Maybe we could help
Just BU CIC
"learning disability services"

Justinfellows72@gmai
l.com
Maybe we could help Just BU CIC "learning disability services" Justinfellows72@gmai l.com Justin Just BU CIC
  • Score: 16

9:39am Tue 6 May 14

rostron says...

think it is well to remember that Blackrod, Horwich & all outlying districts, come under Bolton Council, therefore council tax is paid to them. I argue the fact that all facilities should be available to one & all, whether 1 mile or 6 miles from Bolton town hall. If not a substantial reduction in council tax should be given ! Disgraceful.
think it is well to remember that Blackrod, Horwich & all outlying districts, come under Bolton Council, therefore council tax is paid to them. I argue the fact that all facilities should be available to one & all, whether 1 mile or 6 miles from Bolton town hall. If not a substantial reduction in council tax should be given ! Disgraceful. rostron
  • Score: 31

10:31am Tue 6 May 14

Jim271 says...

Have they cut the buses to the mosques yet?
Have they cut the buses to the mosques yet? Jim271
  • Score: -1

12:18pm Tue 6 May 14

Lancashire always says...

Jim271 wrote:
Have they cut the buses to the mosques yet?
Far be it for you to have to miss giving a racist remark on a totally unrelated topic !
[quote][p][bold]Jim271[/bold] wrote: Have they cut the buses to the mosques yet?[/p][/quote]Far be it for you to have to miss giving a racist remark on a totally unrelated topic ! Lancashire always
  • Score: 2

12:22pm Tue 6 May 14

Another Day says...

Jim271 wrote:
Have they cut the buses to the mosques yet?
Idiot
[quote][p][bold]Jim271[/bold] wrote: Have they cut the buses to the mosques yet?[/p][/quote]Idiot Another Day
  • Score: 6

1:09pm Tue 6 May 14

sallyupsteps says...

Lancashire always wrote:
Jim271 wrote:
Have they cut the buses to the mosques yet?
Far be it for you to have to miss giving a racist remark on a totally unrelated topic !
If you cannot make a constructive contribution keep your opinion to yourself.
[quote][p][bold]Lancashire always[/bold] wrote: [quote][p][bold]Jim271[/bold] wrote: Have they cut the buses to the mosques yet?[/p][/quote]Far be it for you to have to miss giving a racist remark on a totally unrelated topic ![/p][/quote]If you cannot make a constructive contribution keep your opinion to yourself. sallyupsteps
  • Score: -1

1:36pm Tue 6 May 14

Jim271 says...

sallyupsteps wrote:
Lancashire always wrote:
Jim271 wrote:
Have they cut the buses to the mosques yet?
Far be it for you to have to miss giving a racist remark on a totally unrelated topic !
If you cannot make a constructive contribution keep your opinion to yourself.
Its still a free country, but the way things are going under the current government, not for very long.

The comments was in relation to how only certain services for certain groups have been cut, but keep voting labour, the party that does not listen to people.
[quote][p][bold]sallyupsteps[/bold] wrote: [quote][p][bold]Lancashire always[/bold] wrote: [quote][p][bold]Jim271[/bold] wrote: Have they cut the buses to the mosques yet?[/p][/quote]Far be it for you to have to miss giving a racist remark on a totally unrelated topic ![/p][/quote]If you cannot make a constructive contribution keep your opinion to yourself.[/p][/quote]Its still a free country, but the way things are going under the current government, not for very long. The comments was in relation to how only certain services for certain groups have been cut, but keep voting labour, the party that does not listen to people. Jim271
  • Score: 2

2:03pm Tue 6 May 14

Beyond News Forum says...

Lancashire always wrote:
Jim271 wrote:
Have they cut the buses to the mosques yet?
Far be it for you to have to miss giving a racist remark on a totally unrelated topic !
Racist? How many more people will utter the word 'racist' in the wrong context? If anything that would be Batophobia, Ecclesiophobia, or Islamophobia if you could possibly be contextually correct.

Anyhow on topic: I agree services should be available for all no matter where you live. But if a rule has been set in place where would you end? If the boundary was 0.2, 0.3, 0.4 miles and so on?
[quote][p][bold]Lancashire always[/bold] wrote: [quote][p][bold]Jim271[/bold] wrote: Have they cut the buses to the mosques yet?[/p][/quote]Far be it for you to have to miss giving a racist remark on a totally unrelated topic ![/p][/quote]Racist? How many more people will utter the word 'racist' in the wrong context? If anything that would be Batophobia, Ecclesiophobia, or Islamophobia if you could possibly be contextually correct. Anyhow on topic: I agree services should be available for all no matter where you live. But if a rule has been set in place where would you end? If the boundary was 0.2, 0.3, 0.4 miles and so on? Beyond News Forum
  • Score: 0

4:25pm Tue 6 May 14

notgonehome says...

If Bolton has a service then it should cover all of the Bolton area if not maybe it is time for the outer towns went their own way.
If Bolton has a service then it should cover all of the Bolton area if not maybe it is time for the outer towns went their own way. notgonehome
  • Score: 1

4:31pm Tue 6 May 14

Justin Just BU CIC says...

In Wigan we have had 3 years of cuts to peoples services in relation to health & social care with a further 3 years indicated. I chose to leave the local authority the alternative would of been to loose my job or to change the way I did my job.

Were a not for profit organisation that can support people in the Bolton West area

Justin
In Wigan we have had 3 years of cuts to peoples services in relation to health & social care with a further 3 years indicated. I chose to leave the local authority the alternative would of been to loose my job or to change the way I did my job. Were a not for profit organisation that can support people in the Bolton West area Justin Justin Just BU CIC
  • Score: 2

5:52pm Tue 6 May 14

Beyond News Forum says...

Kickstarter anyone?
Kickstarter anyone? Beyond News Forum
  • Score: 1

6:22pm Tue 6 May 14

Andyroost says...

Who made this obscene decision, Like the Bolton traffic Wardens, No Common Sense, her parents argument should be technically the distance should be measured as the crow flies, Everyone should pull together and get the right result for Karen, Cant believe people less fortunate than us are being punished through our failing government.
Who made this obscene decision, Like the Bolton traffic Wardens, No Common Sense, her parents argument should be technically the distance should be measured as the crow flies, Everyone should pull together and get the right result for Karen, Cant believe people less fortunate than us are being punished through our failing government. Andyroost
  • Score: 5

7:17pm Tue 6 May 14

miroku says...

If her residential address falls within the Bolton Metropolitan Borough, then she should receive the minibus service regardless of distance.
Also think you'll find the Jubilee Day Centre is in Darley Street, BOLTON.
If her residential address falls within the Bolton Metropolitan Borough, then she should receive the minibus service regardless of distance. Also think you'll find the Jubilee Day Centre is in Darley Street, BOLTON. miroku
  • Score: 7

7:17pm Tue 6 May 14

Frotage says...

Karen - as a disabled adult - would I assume receive Disability benefits? If i am not mistaken a part of this will be for her mobility. Why can't some of that be used for a taxi? I work hard as well but if i had a disabled daughter who went to a centre 6 times a month and got as much out of it as obviously Karen does then i would make sure she got there.
Karen - as a disabled adult - would I assume receive Disability benefits? If i am not mistaken a part of this will be for her mobility. Why can't some of that be used for a taxi? I work hard as well but if i had a disabled daughter who went to a centre 6 times a month and got as much out of it as obviously Karen does then i would make sure she got there. Frotage
  • Score: 6

7:50pm Tue 6 May 14

Blackrod says...

Blackrod and horwich Residents go to town council, town council ignored and now Bolton MBC bullies the vulnerable. Wherever we go in Boltonit's over 6 mile! It's either a service on offer to all who meet criteria or it's not. Not fair to discriminate.
Blackrod and horwich Residents go to town council, town council ignored and now Bolton MBC bullies the vulnerable. Wherever we go in Boltonit's over 6 mile! It's either a service on offer to all who meet criteria or it's not. Not fair to discriminate. Blackrod
  • Score: 3

7:57pm Tue 6 May 14

Blackrod says...

Frotage wrote:
Karen - as a disabled adult - would I assume receive Disability benefits? If i am not mistaken a part of this will be for her mobility. Why can't some of that be used for a taxi? I work hard as well but if i had a disabled daughter who went to a centre 6 times a month and got as much out of it as obviously Karen does then i would make sure she got there.
Unfortunately it isn't about the a-b issues, you are not allowed to pay for the extra either (asked) . The taxi drivers are not usually trained in health needs or vetted for politeness - not judging all but being told "this will do" so they can turn round for next job isn't helpful for physical health problems, never mind learning disabilities.
[quote][p][bold]Frotage[/bold] wrote: Karen - as a disabled adult - would I assume receive Disability benefits? If i am not mistaken a part of this will be for her mobility. Why can't some of that be used for a taxi? I work hard as well but if i had a disabled daughter who went to a centre 6 times a month and got as much out of it as obviously Karen does then i would make sure she got there.[/p][/quote]Unfortunately it isn't about the a-b issues, you are not allowed to pay for the extra either (asked) . The taxi drivers are not usually trained in health needs or vetted for politeness - not judging all but being told "this will do" so they can turn round for next job isn't helpful for physical health problems, never mind learning disabilities. Blackrod
  • Score: 1

9:24pm Tue 6 May 14

mr.mark.c says...

Andyroost wrote:
Who made this obscene decision, Like the Bolton traffic Wardens, No Common Sense, her parents argument should be technically the distance should be measured as the crow flies, Everyone should pull together and get the right result for Karen, Cant believe people less fortunate than us are being punished through our failing government.
It is as the crow flies, it's about 8 miles driving, maybe the answer is to find a person that lives within the 6 miles that could help.
[quote][p][bold]Andyroost[/bold] wrote: Who made this obscene decision, Like the Bolton traffic Wardens, No Common Sense, her parents argument should be technically the distance should be measured as the crow flies, Everyone should pull together and get the right result for Karen, Cant believe people less fortunate than us are being punished through our failing government.[/p][/quote]It is as the crow flies, it's about 8 miles driving, maybe the answer is to find a person that lives within the 6 miles that could help. mr.mark.c
  • Score: 1

9:54pm Tue 6 May 14

Justin Just BU CIC says...

Hi,

Taxi company's are usually approved providers and drivers vetted via disclosure barring procedures. Drivers should have some support notes but yes training is limited due to the cost to the taxi firm.

it is possible to contribute to the travel cost if you use a direct payment from a personal budget then make a private arrangement with the company.

Just got back from the jubilee centre the parents where very welcoming and we appreciated the visit.

Justin
http://www.facebook.
com/justBUcic
Hi, Taxi company's are usually approved providers and drivers vetted via disclosure barring procedures. Drivers should have some support notes but yes training is limited due to the cost to the taxi firm. it is possible to contribute to the travel cost if you use a direct payment from a personal budget then make a private arrangement with the company. Just got back from the jubilee centre the parents where very welcoming and we appreciated the visit. Justin http://www.facebook. com/justBUcic Justin Just BU CIC
  • Score: 2

1:42am Wed 7 May 14

lv8151 says...

Frotage wrote:
Karen - as a disabled adult - would I assume receive Disability benefits? If i am not mistaken a part of this will be for her mobility. Why can't some of that be used for a taxi? I work hard as well but if i had a disabled daughter who went to a centre 6 times a month and got as much out of it as obviously Karen does then i would make sure she got there.
i agree 100% with your comment ..... too much is expected from others .... why could the mother not accompany this young lady in a taxi ... after all the reason they give for not being able to help transport their daughter is "Her parents have been unable to take her because her father has to work on the farm."
[quote][p][bold]Frotage[/bold] wrote: Karen - as a disabled adult - would I assume receive Disability benefits? If i am not mistaken a part of this will be for her mobility. Why can't some of that be used for a taxi? I work hard as well but if i had a disabled daughter who went to a centre 6 times a month and got as much out of it as obviously Karen does then i would make sure she got there.[/p][/quote]i agree 100% with your comment ..... too much is expected from others .... why could the mother not accompany this young lady in a taxi ... after all the reason they give for not being able to help transport their daughter is "Her parents have been unable to take her because her father has to work on the farm." lv8151
  • Score: 2

8:11am Wed 7 May 14

notgonehome says...

lv8151 wrote:
Frotage wrote:
Karen - as a disabled adult - would I assume receive Disability benefits? If i am not mistaken a part of this will be for her mobility. Why can't some of that be used for a taxi? I work hard as well but if i had a disabled daughter who went to a centre 6 times a month and got as much out of it as obviously Karen does then i would make sure she got there.
i agree 100% with your comment ..... too much is expected from others .... why could the mother not accompany this young lady in a taxi ... after all the reason they give for not being able to help transport their daughter is "Her parents have been unable to take her because her father has to work on the farm."
If she should use her money for a taxi then so should all others like her in the Bolton area so no need for the bus service at all
But I like to think we show compassion to people with a Disability
[quote][p][bold]lv8151[/bold] wrote: [quote][p][bold]Frotage[/bold] wrote: Karen - as a disabled adult - would I assume receive Disability benefits? If i am not mistaken a part of this will be for her mobility. Why can't some of that be used for a taxi? I work hard as well but if i had a disabled daughter who went to a centre 6 times a month and got as much out of it as obviously Karen does then i would make sure she got there.[/p][/quote]i agree 100% with your comment ..... too much is expected from others .... why could the mother not accompany this young lady in a taxi ... after all the reason they give for not being able to help transport their daughter is "Her parents have been unable to take her because her father has to work on the farm."[/p][/quote]If she should use her money for a taxi then so should all others like her in the Bolton area so no need for the bus service at all But I like to think we show compassion to people with a Disability notgonehome
  • Score: 0

1:24pm Wed 7 May 14

lv8151 says...

trips over 6 miles to the nearest local hospital, town center or accessible public transport facility will be considered

http://www.tfgm.com/
ringandride/Document
s/RnR-Service-change
-A6-Flyer.pdf
trips over 6 miles to the nearest local hospital, town center or accessible public transport facility will be considered http://www.tfgm.com/ ringandride/Document s/RnR-Service-change -A6-Flyer.pdf lv8151
  • Score: 2

2:14pm Wed 7 May 14

lv8151 says...

notgonehome wrote:
lv8151 wrote:
Frotage wrote:
Karen - as a disabled adult - would I assume receive Disability benefits? If i am not mistaken a part of this will be for her mobility. Why can't some of that be used for a taxi? I work hard as well but if i had a disabled daughter who went to a centre 6 times a month and got as much out of it as obviously Karen does then i would make sure she got there.
i agree 100% with your comment ..... too much is expected from others .... why could the mother not accompany this young lady in a taxi ... after all the reason they give for not being able to help transport their daughter is "Her parents have been unable to take her because her father has to work on the farm."
If she should use her money for a taxi then so should all others like her in the Bolton area so no need for the bus service at all
But I like to think we show compassion to people with a Disability
a lot of compassion is shown towards the disabled ..... and that " if we cant have it no-one else should" attitude is not very compassionate towards the others is it !!!!!!!
[quote][p][bold]notgonehome[/bold] wrote: [quote][p][bold]lv8151[/bold] wrote: [quote][p][bold]Frotage[/bold] wrote: Karen - as a disabled adult - would I assume receive Disability benefits? If i am not mistaken a part of this will be for her mobility. Why can't some of that be used for a taxi? I work hard as well but if i had a disabled daughter who went to a centre 6 times a month and got as much out of it as obviously Karen does then i would make sure she got there.[/p][/quote]i agree 100% with your comment ..... too much is expected from others .... why could the mother not accompany this young lady in a taxi ... after all the reason they give for not being able to help transport their daughter is "Her parents have been unable to take her because her father has to work on the farm."[/p][/quote]If she should use her money for a taxi then so should all others like her in the Bolton area so no need for the bus service at all But I like to think we show compassion to people with a Disability[/p][/quote]a lot of compassion is shown towards the disabled ..... and that " if we cant have it no-one else should" attitude is not very compassionate towards the others is it !!!!!!! lv8151
  • Score: 1

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