ALMOST £400,000 of fraud was prevented in Greater Manchester in just eight months.

A fraud prevention scheme, aimed at identifying and protecting potential fraud victims when they visit a bank or building society branch, was launched in Greater Manchester in April.

The Banking Protocol was developed as a partnership between the finance industry, Trading Standards and police and enables bank staff to contact police if they suspect a customer is in the process of being scammed, with a rapid response to the branch.

It helps staff to spot the signs of fraud and take action if they notice a customer withdrawing cash or making transfers in a way that is out of character.

As part of the new protocol, staff are expected to ask the customer more questions about their transaction and the reason for it.

If the member of staff thinks that the customer is vulnerable and may have been a victim of fraud, then they

must notify their supervisor to find out more information and at this point, if the bank feels that this person is a victim, they will notify police.

The Banking Protocol was launched in Greater Manchester in April 2017 and so far has prevented 102 people falling victim to £383,263 worth of fraud.

Detective Superintendent Nicky Porter from Greater Manchester Police’s Serious Crime Division said: “Fraudsters prey on some of the most vulnerable people in society with the average age of victims in Greater Manchester being 70.

“The Banking Protocol, despite only being launched a few months ago, is making a huge difference and has already prevented 102 people falling victim to this hideous crime.

“We remain absolutely committed to tackling fraud and welcome any tool which assists us in our fight against it. We will continue to work alongside the finance industry and Trading Standards to make Greater Manchester a no-go area for fraudsters.”

Katy Worobec, managing director of Economic Crime at UK Finance, also backed the campaign.

She said: “Fraud can have a devastating effect on some of the most susceptible people in society and it’s by working together with law enforcement, and others, that we can make a real difference when it matters most. The Banking Protocol is a great example of this collaboration in action protecting people from becoming victims.”