INCREASED customer confidence is expected to follow the awarding of the first quality mark for the pensions, life insurance and personal investment industry.

"Raising Standards", the new quality mark awarded by the Pensions Protection Investments Accreditation Board (PPIAB) will begin to appear from October 16.

Devised after consultation with the Government, the Financial Services Authority, consumer groups and industry trade bodies the mark promises to address the main concerns that people have about making financial provision for the future.